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FAQs

Who is Responsible for Group Standards?
RSSB

Who supplies Company Standards which Network Rail are responsible for?
IHS (Formerly Technical Index) 01344 861666

What modules do I need?
The contractor who is asking you to do the work or RSSB should be able to help with this, there is a selector sheet available.

Where do I get sectional appendix?
Willsons do supply all hard copies of the 7 different areas.

If I order a quantity of 2 do I get 2 or 20 Keypoint books or Log books?
You would get 20 as the Key Points and Log books are packed in units of 10.


When I have placed an order when will the money come off my credit card?
Payment is taken from the credit card when the order is placed.

When will I get delivery of the goods?
We will endeavour to deliver goods within 7 - 14 days, there may be periods during the year when we are busier than usual ie Rule book updates, so during these times this could be longer.

 
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